Agility CIS, a market-leading provider of cloud-based billing and customer information solutions for energy industries, today announced the appointment of Craig Jones as Chief Executive Officer and a Member of the Board. The move represents a significant strengthening of Agility’s management team with Jones leading Agility’s global organisation, and current CEO David Forsyth moving into a new role in the company as Chief Product Officer.
The company has rapidly grown its product and international footprint in the past year with the support of new private equity owners SilverTree Equity and Pioneer Capital. Its ambitious growth strategy has seen Agility expand its client base and accelerate product development, while scaling its workforce across the US, Japan and India through the recent acquisition of leading SaaS provider Znalytics.
Agility initially built its business in Australia and New Zealand. These countries are world leaders in deregulating, decentralising and digitising their energy markets. Agility is the largest provider of billing systems in Australia with its clients collectively serving more than 2 million end customers. Jones lives in Melbourne and will be based out of Agility’s office there. Auckland is the main centre for the company’s product development, operations & support teams.
An Australian national, Jones has a proven track record of leading and accelerating international revenue growth and profitability in enterprise software across large public, private equity and venture backed software companies. He brings to Agility more than 25 years front-line global experience in the Americas, APAC, and EMEA. In several different roles over the past decade he has spearheaded expansion and growth for Australian-based businesses, delivering dramatic transformations that have converted these into domestic and international success stories.
He is currently Chairman of workforce management SaaS provider Pegasus. Previously he was an Operating Advisor to Francisco Partners, and a past Board Member of Prometheus Group, Optimatics and Sage Technology. Prior to his board roles he was Chief Operating Officer for Ventyx, a $700M software division of ABB; Executive Vice President of global field operations for Mincom, a $200M global enterprise software company; and held senior positions at Oracle JAPAC and Descartes Systems Group.
David Forsyth, Chief Product Officer, commented:
“In my 12 years at Agility we have grown the business 15-fold and our product roadmap and client reach is stronger than it has ever been. I am excited to welcome Craig to Agility to help us scale globally and bring the next phase of our product roadmap to life.
Craig’s expertise will be fundamental to growing the business through product innovation and expansion into new markets. Craig’s leadership enables me to invest more time in our innovative client solutions, and I look forward to partnering with him on Agility’s product and growth strategy.”
Nicholas Theuerkauf, Managing Partner at SilverTree Equity and Chairman of Agility CIS, commented:
“With Craig’s market presence in Australia, extensive global experience and outstanding record of execution at scale, the company will accelerate through this next stage of growth in Australia, New Zealand and the fast-growing US, Japan, and Middle East markets. This will deliver better outcomes for its entire global client base.”
Craig Jones, CEO of Agility CIS commented:
“I am impressed with what David and the team have achieved to date and the passion they have for what we do. I am honoured to have the opportunity to build on Agility ’s proud 20+ year track record of providing leading solutions for competitive energy utilities and excited to lead the business moving forward.”
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